• Any orders made Monday before 3:00 pm will be processed the same day or the next day.
• Any orders made Tuesday to Friday before 3:00 pm will be processed the same day*.
• Any orders made after 3:00 pm, Monday to Thursday, will be processed the next day*.
• Orders made after 3:00 pm on Friday until Sunday evening will be processed on the following Monday morning.
• Orders made between 3:00 pm on a Friday and the end of the day on a Sunday will be processed on the following Monday morning.

* Please note that during public holidays, sales periods (private or general), and collection launches, it may take up to 8 working days to process your order. Transit time for your parcel must also be added to this period.

We ship using DHL and you will need to sign for your delivery.

Delivery by DHL is free on orders of £300 or more (prices include VAT and all duties).

Shipping charge: £8 for a DHL home delivery with an estimated lead time of 2 working days.

When your order is dispatched, you will be sent an email with your DHL tracking number.

You can also go to "My orders" in your account to check the status of and track an order.

It is not currently possible to have items delivered to a Sessùn store for collection.

If, based on our typical delivery times, you were expecting your order to arrive by now and you haven' t received a delivery notification card, please contact our customer service team via the contact form or hello@sessun.com. Don't worry - we’ll find a solution!

Don't worry: upon receipt you will receive a refund.

Your delivery and billing addresses must be in the UK.

If you would like to arrange delivery to another country, please place your order on our international site: en.sessun.com.